Question

Hi!Teltonika team

My device before was working well but suddenly stop to function on part of mobile doesnot read simcard ,mobile status disappear

Note:I have attached troubleshoot file

Answer 1

Hello,

It appears that the modem is stuck in some loop, as it continuously connects and disconnects from the CPU.

This might indicate a hardware issue, however, I would like you to try performing modem firmware update.

I will send you instructions in a private message.

Best regards,