Question

Hello,

I just got a new RUT240. I set it up as the one I already have but I cannot acces to ir remote through WebUi.  

WebUi is reachable according to the status but when I generate the link on the RMS, it just stay blank and doesn't upload the page.

What may be the problem?

Thanks.

Answer 1

Hello,

I would like you to attach a troubleshoot file to your question. Please, replicate the issue, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. 

The logs in the file might provide more insight into the issue.

Best regards,

Comments

Hi,

Sorry for the delay in my answer.

I'll send yoy the files in a private message. Thanks!