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by anonymous
Hello,

I tried to connect a new router to the platform by writing the serial number, the MAC adress and the password but it just says that it can't be added :(

How can I solve it ?

1 Answer

0 votes
by anonymous
Hello,

Could you write the error message that you are receiving, when the device fails to add?

Also, could you send me the serial number of your device in a private message?

Best regards,