Hey,
If you add a new device for the first time to the RMS it will always have a free license (1 month). So that is why you get license type: free. If you will remove the routers from the RMS the free license will be void. And next time a paid license will be used.
For why it is not working. You could try clearing your browser cache (Ctrl + F5). Or using a different browser. I have 6 routers added with free licenses and they are working just fine.
Or you could try turning it on/off. Using Top control menu - see a screenshot.
![](https://community.teltonika-networks.com/?qa=blob&qa_blobid=9392000361445670545)
![](https://community.teltonika-networks.com/?qa=blob&qa_blobid=16968822054443664912)
You can always find the correct port in the WebUI of your router. System / Administration / RMS.
And the port is: 15009
![](https://community.teltonika-networks.com/?qa=blob&qa_blobid=5236056524555635883)