FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

14455 questions

17168 answers

28195 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
257 views 4 comments
by anonymous

Hello,

When a long message is sent via the "Email to SMS" service it arrives on the target phone as several, separate, 120 Character messages.

When sent via the WebUI's  Services > Mobile Utilities > Messages > Send Messages, the same message, to the same number, arrives as a single message. This happens on both Android and iPhone

Do these processes use different mechanism's to send SMS and if not why are the Email to SMS split and can this be fixed ?

Regards

Keith

Device TRB140
Firmware version
TRB1_R_00.07.04.1
Firmware build date
2023-03-23 09:19:57
Internal modem firmware version    
EC25EUGAR06A05M4G_BETA1108_01.005.00.000
Kernel version
5.4.229

1 Answer

+1 vote
by anonymous
Hello,

Thank you for your observation.

I have indeed replicated the same behavior.

The question has been forwarded to the development team to provide a more detailed explanation.

Once there are updates, I will post them here.

Best regards,
by anonymous
Thanks for that, a fix would be great as we use the SMS functions alot
by anonymous
Hello, Has there been any feedback from the Development Team ?
by anonymous
Hello,

At the moment, solution to your issue is planned to be included in 7.5 firmware version.

Best regards,
by anonymous
That is great news, thank you.