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We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
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by anonymous

I tried to establish a VPN tunnel vie NordVPN. I followed the instructions of your Youtube channel: https://www.youtube.com/watch?v=jNb1NN_uHZ0

But however, the connection doesn't get connected.

Any ideas how to fix this?

by anonymous

thank's for your remote support.

Lessons learned:  do not forget to set the "Keep settings" option to off before updating the firmware.

so to reconfigure the router can not be avoided ;-)

by anonymous
Does the VPN work properly?

1 Answer

0 votes
by anonymous

Hello,

Could you update your device to RUT9_R_00.07.04.1 with Keep settings option set to off, reconfigure it and check, if the issue is still present?

If it is, please generate and attach a new troubleshoot file for further investigation.

Best regards,

by anonymous

Update done, but now I'cant establish internet connection anymore (via mob1s1a1).

Wifi connection is also broken.

DDNS Service is missing too



Please see new troublshoot-file

by anonymous
Would it be possible to arrange a remote to take a look at your device?

Could you provide your availability and time zone details in a private message?

Best regards,