Question

Hello Teltonika,

I come to you because we started our deployment with TRB140 routers this month and we are experiencing some issues.

Indeed, a Teltonika TRB140 that we connected yesterday has already consumed more than 355MB of 4G data.

Is there a way to drastically reduce this intensive use?

Best regards,

Answer 1

Hello,

  

The gateway may only use data to communicate with RMS, however, it should not be this high if remote control or VPN Hubs are not used.

Could you specify where these used data values are coming from? RMS, carrier, the device itself?

  

Best regards,
DaumantasG

Comments

Thanks for your prompt response.

The values are coming from RMS and WebUI of the TRB140.

Best regards,

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Hello,

On RMS there is currently an issue with data consumption, and it's around 10 times lower than displayed. However, on the device (assuming it's running v7.4 of RutOS or greater) the consumption should be reported correctly. I would recommend checking what consumption the carrier reports, and if it's actually that high, connections might need to be monitored to determine what could be the causing the data consumption.

Best regards,
DaumantasG

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Good morning,

Do you know where I could find logs to know what kind of data is in transit?

The carrier's platform also tells us that there is a very high data consumption.

Best regards.

---

Hello,

  

One way to check would be to log into the WebUI of the device and navigate to Status → Realtime Data → Connections. Here you will see what connections are made, their protocol, IP addresses, and the amount of data transferred.

Another way could be by inspecting packets. Are you familiar with the Wireshark tool? If yes, then TCPdump can be generated and downloaded by navigating to System → Administration → Troubleshoot.

Make sure to disable all of the services you are not using and You could also try checking if the LAN devices are causing the high consumption.

  

Best regards,
DaumantasG