Question

I am unable to log into my RUT950 after doing a firmware update to RUT9_R_00.07.02.4_WEBUI.bin.

I had updated the device, and it worked OK for a couple days, but then it just started restarting constantly. I wasn't able to do a factory reset.   I was able to get to the bootloader menu but the only firmware update it would take from there was RUT9XX_R_00.06.09.2_WEBUI.

I was able to log in fine, but when I update to RUT9_R_00.07.02.4_WEBUI.bin, it now just flashes all 5 of the signal strength lights.  When I try to log into the device, it just hangs after I enter the password.

I am able to ping the device.

Answer 1

Hello,

Could you please connect to your device via SSH using "root" as the login and the password as your router's password? Once you're logged in, please execute the following command:

• hexdump -C /dev/mtd1

Please, post the output of this command here or send it to me via private message.

Kind Regards,

Andzej

Comments

Teltonika RUT9 series 2022

 ---------------------------------

root@Teltonika-UNKNOW:~# hexdump -C /dev/mtd1

00000000  ff ff ff ff ff ff ff ff  ff ff ff ff ff ff ff ff  |................|

*

00010000

---

Hello,

Unfortunately, one of your internal files got corrupted during the update. Could you please send me the serial number of this device via private message? We can then arrange a remote session to troubleshoot the issue.

Kind Regards,

Andzej