Question

cannot login as admin on rut x12

with chrome but with edge. What is the reason?

Answer 1

Hi,

That would be rally hard to diagnose as to exactly what is happening.

• Try to see if there are any errors shown in the Inspec element window either network or console tabs
• Try to see if maybe the password symbols are somehow typed in incorrectly
• What is the errors shown when you try to log in?

Comments

I can access the admin account with opera and edge and the same passwords. Only with chrome comes the message: device unreachable. The screen shows the admin mask, i.e. it arrives, but not through the login.

Viag

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Could you try an incognito tab, maybe there is somehting wrong with cashing as usually the chrome is the one that always works and others fail, plus, all 3 browser are chromium based, so web engine should not be the issue