Question

Dear Support,

since today we have problem to add new devices to RMS.
Are there any known problems with onboarding new devices? Delay to add the device?

we are 100% sure, that serial number, mac address and also password is correct! we also no internet problem or something is blocked behind a firewall.

No error message on RUT240 WebUI (V01.14.05) -> long time connecting state.

BR, Tifoso

Comments

I'm also having problems with RMS on my RUT240

does not show on the RMS console as online until I plug in to the device, log on to it locally and click the "connect" button in RMS settings

Am i doing something wrong with RMS set up or is there a problem

Answer 1

any answer from Teltonika.
I have tried today two other devices. same problem.