Question

RUTX11 with latest firmware

Some websites are not opening on android devices when connected via 4G, on the WAN connection there are no issues.

Answer 1

Hello,

  

Thank you for reaching out!

I will ask you to replicate the issue, navigate to System → Administration → Troubleshoot and generate a troubleshoot file. This file can be attached to the original post and will only be visible to Teltonika moderators.

It will provide me some more insight into what the issue could be.

  

Best regards,
DaumantasG

Comments

Thank you for the file.

I will ask you to perform the following actions for testing:

• In the Network → Interfaces → General, edit the mobile interface and change the PDP type to IPv4/IPv6;
• In the LAN interface, in the DHCP server settings, under the IPv6 Settings tab change the Router Advertisement-Service and DHCPv6-Service to Server mode.

Let me know if these steps help.

  

Best regards,
DaumantasG 

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It seems that the APN was not correct, auto APN was on, but changed to custom and reconfigured to differrent APN, now it seems that websites are displayed correctly.

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Great to hear that!

Best regards,

DaumantasG

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Hello,

  

Just doublechecking, was the issue resolved, or was the comment hidden on accident?

  

Best regards,
DaumantasG

Answer 2

DaumantasG,

I have send you private message