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by anonymous
I tried to connect remotely my RUTX50 via a CLI terminal but I get an error:

Error: Error reading SSH protocol banner

Connection is not active anymore.Connection Reset By Peer

A remote WEB UI connection is not a problem but also the CLI terminal under system doesnt connect..

I cant figure out where it fails.

1 Answer

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by anonymous

Hello,

  

Could you clarify if you have enabled remote SSH and remote CLI access in the same Access Control menu?

Also, make sure you are reaching the device from a remote network (not the LAN network of the RUTX50).

If you have access to the WebUI of the RUTX50, I will ask you to navigate to System → Administration → Troubleshoot and generate a troubleshoot file. This file can be attached to your question and will only be visible to Teltonika moderators.

  

Best regards,
DaumantasG

Best answer
by anonymous
Hi Daumantas,

Somehow I have resolved it via a remote CLI terminal connection were initially the default port (22) was wrong. It s working now!