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by anonymous
Can't ad mine new TCR100 on your site RMS.

Kind Regards, Frank

1 Answer

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by anonymous

Hello Frank,

Could you explain the issue a bit more? Is there some error that you get when you try to add the device?

Has the device been added to RMS before?

What is the status in Services → Cloud Solutions → RMS? If possible, try pressing the 'Unregister' button on that page.

Also, could you please send me your company ID and the serial number of the device via private message?

Kind Regards,

Andzej