Question

Two more wifi-internet drops, first with a pc before applying recommended changes to setup and one after.

Comments

New troubleshoot file added to question.

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Hello,

The logs of the router do not indicate any issues.

The router itself maintains stable connectivity to mobile carrier throughout the whole running time.

Regarding wireless connections, I see a number of similar entries in the logs:

deauthenticated due to inactivity 

or

<device_MAC> did not acknowledge authentication response

You could try doing the following modifications to the router's configuration, to see if it provides any improvement:

• Login to router's WebUI;
• Navigate to Network -> Wireless;
• Open access point interface settings;
• Switch to Advanced settings tab:
  • Set slider button of Disable Inactivity Polling option to Enabled;
  • Disable Disassociate On Low Acknowledgement option; 
• Press Save & apply.

Also, could you name the specific device, which has once reported about an unstable connection?

Best regards,

Answer 1

Hello,

The description of the issue is not very informative. The issue does not sound like something that has been known previously.

Could you to attach a troubleshoot file to your question, generated after WiFi drops internet? Make sure the issue is present, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. 

The logs in the file might provide more insight into the issue.

Best regards,

Comments

Setup recommended, new drops, troubleshoot files sent.