Question

My RUT240 loses cellular data connection every few minutes. I tried to factory reset it several times. It looks stable after that, but once a reboot happens, it cannot regain cellular connection and all the signal strength bars start to flash.

I've included the log file.

Answer 1

Hello,

  

In the troubleshoot file, there is no indication of any issues on the mobile interface. As the logs are lost after a reboot, I will ask you to generate another troubleshoot file after waiting for the issue to replicate.

Also, it seems like your carrier has a different APN which may be needed to use this SIM in a router. Please try using that.

Additionally, the device you have is not certified on the operator network that you are using at the moment, which could be causing issues.

  

Best regards,
DaumantasG