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by anonymous

None of the links for filing an RMA claim seem to be working. This page says to use https://teltonika-networks.com/rma/, but it just redirects to main Teltonika Networks site. This page says to log into my Helpdesk account at https://hd.teltonika.lt/, but I get a Server not found error.

I purchased the TWS100 PoE switch from Mouser, a North American distributor. Who is responsible for honoring the 24-month warranty for this product? Is it the manufacturer or the distributor?

1 Answer

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by anonymous
Hello,

  

Since the device was not purchased from us directly, you'll need to contact the supplier for RMA claims. They will be able to help you.

  

Best regards,

DaumantasG