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Where can I reach out to support? (RMS : DEVICE COULD NOT BE ADDED)

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by anonymous

Hi,

I'm unable to add a RUTX50 to my RMS. Get the message "Device XXXXXX at line 1 could not be added. Please contact support for more information".

Where can I find a page to reach out to support for this issue to be solved?

Cheers

Marcus

1 Answer

0 votes
by anonymous
Hello,

  

Please send me a photo of the backplate of your device via a private message and I will check what the issue here is.

  

Best regards,
DaumantasG