Question

Hi,

I read a couple of threads where people had some issues running there router/gateway on bridge or passthrough.

I tested myself on latest mass production (RUTX_R_00.07.04.2 | 2023.04.18) and got massive packet lost (69%) and high RTT (almost twice as in NAT mode).

I only have one SIM, no failover and put the right MAC address, but also tried without and got the same issue.

I receive the mobile operator IP address correctly and the network is working OK for a couple of seconds and then it is stuck completely and after a period of time got back to get some connectivity and same issue and so on.

Is there a known issue on passthrough or bridge ?

Many thanks

Answer 1

Hello,

  

No issues with the RUTX12 passthrough/bridge mode have been noticed. Could you test the RUTX12 with a few different devices to check if the behavior is the same on all of them?

I would also recommend updating to v7.4.3 to check if the issue is still present.

Make sure you only have one device plugged into the router.

  

Best regards,
DaumantasG

Comments

I was not updating by purpose to stay on mass production firmware but as I also got a TRB500, I see that on the TRB500 the same v7.4.3 is fixing a bridge connectivity issue after the 7.4.2 update, I am wondering if it is the same issue on the RUTX12 and you forgot to mention that on the list of fixes ?

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Hello,

  

No, if I'm not mistaken, the fix only affected TRB500 and RUTX50, not the other devices. Could you clarify if everything is working fine with the TRB500 in your setup?

  

Best regards,
DaumantasG

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Hi,

I tried both bridge & passthrough mode with and without adding the MAC address of my interface and on all that 4 cases I am not able to get the mobile IP address on my interface, dhcp is not giving any answer on my TRB500 running on 7.4.3

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Hello,

   

Could you clarify what device are you connecting the RUTX12 and the TRB500 to?

Have you tried using a few different devices?

I will also ask you to enable the bridge mode on both devices, wait for the issue to reoccur, then set a static IP on your PC to the address in the LAN IP range (e.g. the default for TRB500 is 192.168.2.0/24). By using the LAN IP of the device you should be able to access the Web interface. Navigate to System → Administration → Troubleshoot and generate a troubleshoot file. These files can be attached to the original post and will only be visible to Teltonika moderators.

   

Best regards,
DaumantasG