Question

When I look at the RMS device details the router is only reporting and logging data for one SIM. Even though there are 2 sims in the router and I can see them working when I dial directly into the router. How do I fix that?

Answer 1

Hello,

  

I assume you are referring to the RUTX12, and have two SIMs active at the same time. This is a known issue on RMS, and the RMS RnD team is working on it, but at the moment there is no date when the patch will be released.

  

Best regards,
DaumantasG

Comments

Oh ok. Cool. At least I know why.

Thanks