Question

Hi, I have a RUT950.  when creating a remote access link for 1 year, the link works for a certain time.  The next day the connection is unsuccessful.  After creating a new link, it works again for +/- one day.

Please advise what to do?

Comments

How can the client regenerate the link without having to access the RMS platform?

Answer 1

Hi,

The link is still there most likely, however, it's inactive. This usually happens because the device got rebooted or something else happens in a similar fashion.

You only need to regenerate the link

Answer 2

any remply???

Answer 3

How can the client regenerate the link without having to access the RMS platform?