Question

I have been experiencing with connecting to the RMS Remote Management System for the RUT955 device. The device is encountering difficulties while attempting to establish a connection to the RMS Remote Management System. Despite following the standard procedures and ensuring that my network settings are correct, I am unable to establish a successful connection. This issue is affecting my ability to remotely manage and monitor the RUT955 device effectively.
We get this error when we click on connect button on RMS

`Failure

 (Error: No such file or directory)`

Please let me know should you need the serial number and other details.

Answer 1

Hello,

Instead of the serial number, I would like you to attach a troubleshoot file to your question. Please, replicate the issue, then access router's WebUI, go to System -> Administration -> Troubleshoot section and download troubleshoot file from there. 

The logs in the file might provide more insight into the issue.

Best regards,