Hi,
I have "accidentally" registered 4 RUT240 devices on the RMS account I have been using for testing. They are currently in a box being shipped somewhere in the UK, and will be turned on some time in the next 6 months. In the meantime, I'd like to unregister them from my test RMS so that I can register them in the "right" RMS when the time comes. However, it looks like the system won't let me.
My unregistration process is:
- Select the 4 systems to unregister
- Select "Unregister Devices"
- Confirm I want the devices unregistered, by clicking on the "confirm" button
- Get stuck with a dialog bog that I suspect should show progress, but only shows a close button (I've left it like that for about 30 minutes before giving up).
![](denied:data:image/png;base64,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)
- When I press "CLOSE", the devices are still there.
I've also tried this on a single device, and by using the "Unregister Device" option when managing a single device - all with the same outcome.
Could anybody advise how I can get these removed?
Many thanks,
Ed.