Question

Hello everyone!

I have a problem with the RMS connection of a RUT955.

Today (And also the last weeks and months) I have successfully connected several RUT955 with RMS.

Only this one is causing problems.

I have already excluded all possible sources of error:

- Latest firmware (RUT9XX_R_00.05.01.8)

- Correct NTP settings

- 84 paid licenses still available on the server

- RMS is activated (Status: Enabled, Connection State: Connecting to profile tunnel)

I have also unregistered/registered the device several times.

Is there any other possibility I missed?

Thanks for the help!

Answer 1

Hello,

Can you tell the serial number of this device ?

Comments

Hello!

1000971997. 

The Device is now online on RMS since 3 Hours... 

But why does it take so much time for registering?