FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

14455 questions

17168 answers

28195 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
436 views 0 comments
by anonymous

Hi Teltokina,

Many of our RUT950/RUT955 devices show the following patterns of connection / no connection to RMS:

They are NOT offline when RMS says they are offline. The SIM provider shows the SIM as having a data connection, I can ping the routers (private network), and I can access the devices connected to them through forwarded ports on the router etc.

Do you have any idea what might cause this?

1 Answer

0 votes
by
Hello,

We are aware of this issue and currently we are working on it to fix it.