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14455 questions

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0 votes
982 views 2 comments
by anonymous

Hi,

RUT950, stuck at "Connecting to profile tunnel"

Very good connectivity, 4G with more than 80Mbps down / 25Mbps up, device was never registered to another cloud ... help ? :)

Router serial number 09227720
Router LAN MAC address 00:1e:42:**:**:14

Thanks

by anonymous
Hi, I do not advise to show the full serial and MAC values, thus I've made some changes to the description.
by anonymous

Thanks for the info.

Additional data from the log of the device:

10:11:27 2019 daemon.err openvpn(teltonika_auth_service)[27945]: write UDP: Permission denied (code=13)

Wed Jul 24 10:11:57 2019 daemon.err openvpn(teltonika_auth_service)[27945]: TLS Error: TLS key negotiation failed to occur within 60 seconds (check your network connectivity)

Wed Jul 24 10:11:57 2019 daemon.err openvpn(teltonika_auth_service)[27945]: TLS Error: TLS handshake failed

Wed Jul 24 10:11:57 2019 daemon.notice openvpn(teltonika_auth_service)[27945]: TCP/UDP: Closing socket

1 Answer

0 votes
by anonymous

Hello,

Do you have the latest FW version installed ? You can find latest Firmware here: https://wiki.teltonika.lt/view/RUT9xx_Firmware