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Hi,

I can browse to my RUT850 from my Samsung S9 phone using 192.168.1.1 successfully however, if I use the Teltonika Router app version 3.1.20 after putting my admin/password in I get the message 'please check if connected to router'. I have tried on two separate Android devices and I get the same message every time - the admin/password is correct as it let's me access via the browser every time using the same details.

Teltonika RUT850 - FW RUT850_R_00.01.03.5

Teltonika Router app - Version 3.1.20

Any ideas, thanks.

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Hi,

Please upgrade your app from Play Store.

It should work now correctly with your Android version.
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Using the newest version from Play Store, your app doesn't work with Pixel 4 and RUTX11. Via brwoser there is everything fine. How can I use the app?