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Hi!

When pinging from the CLI on my RUT950 it get replies all the time. For example pinging 8.8.8.8 works great. But if I set up a ping reboot, like the default example in RUT950 pinging 8.8.8.8 every 5 minutes and two retries it reboots all the time (after the number of minutes and retries it's set to). So ping in CLI works but the ping that "ping reboot" runs fails! Very very odd!

Anything I can do to check what is going on?

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Hello,

First of all, make sure that you use the newest firmware and check whether you have selected a correct interface in ping reboot settings, if that does not help, try to delete the ping reboot configuration and create new one with the same configurations.

You can download the newest software here: https://wiki.teltonika.lt/view/RUT9xx_Firmware
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Thanks for the reply! It's on the latest firmware (6.04.5). Interface was set to automatic.

I deleted the config and made a new one, with interface on automatic this time too. Still the same, restarts every time after retries.

So I tried to set interface manually, the only other option being "Ping from mobile". When I choose that and enter 8.8.8.8 into both SIM1 and 2 text boxes it says "One or more required fields have no value!" and I can't save the settings. Now I'm really confusd what I'm doing wrong... :-)

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Hello - I have a large deployment of RUT240.

I am experiencing the same as above, the router is not rebooting when we have the ping reboot option on. What firmware has the issues?
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Hello,

Could you send me a troubleshoot file? It can be found here: System-Administration-Troubleshoot. Please send me it via private message.