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0 votes
648 views 2 comments
by anonymous
Hi,

If the router (rut240) is offline or went offline during an action in the RMS system for instance I changed the DEVICE MONITORING UPDATE PERIO. accorind the RMS it was succesfully changed but it was not updated in the device itself, for instance i changed the update period to once every 1hour however when the device is available again it keeps sending out data every 5minutes.

Can the RMS system do an automatic retry after the device is not reporting the same period as configured in the RMS? or change the RMS back to the configuration what the device is transmitting.
by anonymous
Hi,

Case is currently being analyzed. Will inform, when there will be any update.

1 Answer

0 votes
by anonymous
Hello,

Please check monitoring update period feature.

Data should be updated according to your set period.
Best answer
by anonymous
yes it seems to work correctly now. Thanks!