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Hi all,

I have just installed a Poynting PUCK-5 antenna on my caravan roof and am getting a worse mobile signal than I do with the standard aerials.  Is there anything that I need to configure on my RUT950 when using an external antenna please?

Many thanks.

 

Phil H.

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Hi,

There's no additional configuration needed for antennas. It should be plug & play. Make sure the antenna meets THESE requirements, also upgrade your firmware to the latest if you haven't.

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Hi,

Might it be that you accidentally mismatched the connectors? RUT950 mobile antenna should be with SMA connector, and WiFi should be RP-SMA. RP-SMA and SMA connectors are very similar-looking, but they are different, so that may be the cause your antenna doesn't work.

Also, I found this in Poynting FAQ page, so make sure you read this and everything is OK.

https://poynting.tech/articles/antenna-faq/i-connected-my-router-to-an-external-antenna-now-my-performance-is-worse/