FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

14455 questions

17168 answers

28195 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
667 views 3 comments
by anonymous

RUT955 No mobile connection and UI Device information show   " IMEI        +CME ERROR: 23"

I have tried factory reset twice.

FW ver.: RUT9XX_R_00.06.06.1

Is it possible to flash the modem firmware?

Modem

Model EC25
FW version EC25EUGAR06A03M4G

1 Answer

0 votes
by anonymous

Hi,

It is possible, but first I would like you to try updating your firmware again to 06.06.1, but without keeping your settings (That would require you to uncheck the checkbox that says "Keep settings" when you're updating).

Please come back to me with the results and then we can discuss our further actions.

EB.

by anonymous
Hi

Both times i did the factory reset was without keeping the settings.

B R

Joakim
by anonymous
Can you send me the troubleshoot file via private message after the issue appeared so I could look further into this issue?

EB.
by anonymous
Have sent pm to you,
thanks.

/Joakim