Question

Hi,

can someone share the APN settings for Movistar Spain? I am trying to register the simcard in the RUT950 but with the settings that i´ve found online haven´t worked.

Thanks in advance.

Comments

Hello,
 
I think this link will help you :) 

https://www.hw-group.com/support/international-apn-settings-for-mobile-broadband-network-operators

APN:

Spain

Movistar

movistar.es

MOVISTAR

MOVISTAR

If not try setting the APN settings to auto then save the settings after that try disable auto apn you would be able to see a drop down text for the APN options.


Regards,
Jerome

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Hi Jerome,

thanks a lot for your support. Can we schedule the Anydesk session for tomorrow morning? I will send you a private message to coordinate.

As per your question, we needed to enter the PIN when we put the simcard in the phone.

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Hello Fredy,

Yes, 9:30 AM dubai time is good with me i think that is around 7:30AM in Spain.

Regards,
Jerome

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Hi Jerome,

what about 10:30 AM Dubai time? at this time the construction site, where the router is installed, will already be accessible. I´ll have a colleague on-site prepared for the session.

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Yes sure you can communicate with me in private messages :)

Regards,
Jerome

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thanks! you should have already received a private message from me. Please let me know in case you haven´t :)

Answer 1

Thanks for your fast response!

I tried as you suggested, also with the settings showed when selecting Auto APN, but the simcard can still not be registered. Pleasee see screenshots below. Am I missing something obvious?

Comments

Hello,

Could you restore the device to the factory defaults? Also the sim card have its PIN number??

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Hi,

this is actually the second try after starting everything to the factory defaults. The PIN that I entered in the previous screenshots is the one we got for the sim card, so it should be correct. Does it make a difference, if the simcard is pre-paid or purchased with a contract for unlimited mobile data?

I´ve tried already with all APNs available in Auto Mode. When I entered the SIM card in my phone, I was able to call and use internet, so the sim card must be active.

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Hello,

Could we do a short remote session for this one via Anydesk?

Because you should be able to connect to the internet in Auto APN in default.
Also may i know if you are inserting the sim card to the phone you are entering its PIN number.

Regards,
Jerome

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Hello,

The issue is was the antenna is inserted in AUX not on the MAIN antenna.

https://wiki.teltonika-networks.com/view/Mobile_Main_and_AUX_Antennas

This question is now answered.

Thank you and have a nice day!

Regards,
Jerome