Question

The report format is not teadable - see settings and result:

Regards AG

Comments

PS: Firmware was RUT9XX_R_00.06.06.1 | 2020.03.12

Answer 1

Hello,

Please upgrade your firmware version to the latest. Also, it may be an issue with your email that does not support certain encoding.

Regards.

Comments

I first will try to look at the raw-email stored on the providers server. But I need to know, how the e-mail should look like:

1) Was it sent as an attachment, or in embedded format?
2) What will change, when option "compress file" is cheked?

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If you follow the configuration exactly as I did it will look like this:

When you check compress file option, the attachment will be sent as .zip file instead of .txt

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Update: The report was sent as attachment (txt-File) and is readable when I open it directly on the the server.

There must be something wrong with the E-Mail Header which prevents MS-Outlook to recognize the attachment...

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I also googled "--emailbound" and found another report with the same issue here:  

https://community.teltonika-networks.com/16450/email-problem-router-rut950-logfile

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It seems that this issue plagues only the Ms-Outlook mailbox, please use another email service until fix is released.