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Hi,

i have a RUT950 , i try to connect to RMS, but gets stuck on "connection", the SIM have a static private IP address , failover is disabled , and i use google dns, but the router doesn't want to connect, someone can help me ?

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Hello,

Please refer to this guide and check if everything is configured as shown: https://wiki.teltonika-networks.com/view/How_to_add_devices_to_RMS%3F

If you still cannot add the device to the RMS, please send me a private message with your device serial number, MAC, and your company name in the system.

Best regards.