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+1 vote
631 views 3 comments
by anonymous
Hello,

we need to be notified  if a device is offline  X min (10mn). I wonder if it is possible with RMS.

The problem is we received to much alert but only want to know when it is offline more tha 10mn.

Thanks.
by anonymous
Its soo important for a good monitoring and good notifications!

1 Answer

0 votes
by anonymous

Hello,

Unfortunately, you cannot set exact time intervals (for example 10 minutes), but you could configure the RMS Alerts feature that could send you an email message once your device status changes from online to offline.

You can do that by navigating Management > Devices > Select device > Alerts and configure it as an example below:

Regards.

by anonymous
this would be a nice feature.

the problem at the moment with the standard alerts - is alert overload...

very often devices will change state, due to dhcp renewal or a small blip...

would be better if you could control the interval to alert on to remove false positives.
by anonymous
Is Status Change still available for an alert in current version of RMS? Or is there another method for creating an alert for Device Status changing to Offline (with time delay)?