I have an RUT955 RUT9XX_R_00.06.08.2 and am trying to configure it to connect to a custom APN. I have put the SIM in my Google Pixel 2 and a Samsung S9 and configured the APN and it connects fine and gets the IP address I'm expecting, but when the same SIM is in the RUT955 the data connection state stays "Disconnected", and the operator state stays "Unregistered". I have good signal strength so it should connect. The APN I'm using is a custom one provided by the mobile provider I'm working with for a private network connection. I've tried QMI and PPP, putting quotes around the APN name, rebooting, resetting, older firmware versions, and it just won't connect.
Are there any additional troubleshooting logs or tools I could access over SSH to work out what's going on? Or is there a bug in the firmware for using custom APNs? Please help.