I use VNC to remotely access into the device which always works if there is internet connection.
I cannot access the device log as every time I need to factory reset to gain internet connection. I cannot access it physically.
I have tried rebooting, webon, mobileon, etc.
I did notice when I did manage to get it to work for a moment that the CPU usage of the modem was at 75%. Is this normal CPU usage behaviour?
Your urgent help would be greatly appreciated.