Question

Hallo, my TRB140 is registered and connected to RMS just fine, but I don't seem to be able to initiate a remote session to web-ui. It says connecting to server, but never actually provides the link to connect. Is this maybe because the RB140 is connected as a VPN client to a VPN server? Strangely, initiating a CLI connection via RMS works perfectly fine on the same instance, so the device must be online, etc.

Maybe there I need to allow web-ui somewhere? Where is that setting? Switched off by default?

Comments

This problem has sorted itself out, after very quick response from Teltonika support - thank you! Looks like this was a temporary glitch yesterday, working fine today without a change to config.

Answer 1

Hello,

I would like to ask if you could send your TRB140 serial number to me via private message. I will investigate what could cause this issue.

Regards.

Answer 2

Dear

My router has not been connected (via RMS Teltonika) for several days, but my device connected to it is still accessible and operational!

How do I get RMS to connect to it again?

Thanks