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Failover - Interfaces are missing

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267 views 13 comments
by anonymous

Hello Support Team,

I have deleted “MOB1S1A1“ and created a new instance with the same properties as “MOB1S1A1“. Only the name is different.

Under “NETWORK/INTERFACES“ the new interface is visible,

but under “FAILOVER“ I missing that new interface (also after a restart).

Do you have an idea?

Kind regards,

Jörg

1 Answer

0 votes
by anonymous

Hello,

I have tried to reproduce your issue but I was not able to. My identical new Mobile interface was shown in the Failover settings:

Which firmware version you were running (my test was on RUTX_R_00.07.00)? Could you try to factory reset your device and try again?

Regards.

Show 8 previous comments
by anonymous

Now I have received this message

by anonymous
Well, that is unexpected, then the only way is to upload the RUT9XX_R_00.06.08.3 version from the same page.
by anonymous

That is working

by anonymous
after the upload I have uploaded to the lastest FW.

Now the new created instance is visible under failover but the “Loading“ Icon was visible serval minutes. I have interrupted it.
by anonymous
WebUI loading spinner is a known issue for us and we are working to fix it with future firmware releases.

Regards.