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We purchased a RUT X11 to use as a backup when broadband goes down, however we can not connect to our RDP server which is where our application is.

The RDP server ports which contain whitelisted IP's are 3389 & 443, i opened these ports on the router but still have the same issue.

Perhaps i am not configuring the forward correctly?

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May I can see your network topology image and a screenshot of port-forwarding rules?

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The topology is not important at this stage as the server is an Azure VM hosted elsewhere, and the router is not connected within the network at this time. I will upload the port forward rules later today when i can
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As of now there are no special portforward rules set up, just the standard ports are open that come with the router.