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Hi team,

We are having random issues with RUT240. After some time functioning it will get disconnected from 4G network and won't get internet connection again. Please see captures attached.

This has happened twice this week. I have enabled reboot on ping option to see if it gets connection back systematically, but that doesn't address the root problem.

I can PM a troubleshooting file if needed.

Thanks in advance for the help!
ago by
Edit:

Reboot on ping does not work, modem does not not reboot. Ping is set to 5 minutes interval and modem is running bootloader 3.2.2

As seen on another topic I have tried deleting the default ping config and creating a new one. Did not help

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