Question

Hi there trying to set up RMS but the unit is mounted somewhere hard to get to...

I have the serial number, but need the Mac address to set up? Any way of getting this? I threw the box away too...

Thanks.

Answer 1

Hi,

you can navigate to the Web Ui System > Administration > RMS page (if it is legacy fw) or to the Web Ui Services > Cloud Solutions > RMS page (if it is RutOS 7) and copy serial number and LAN MAC address:

You can also write me a private message with the serial number. I will be able to check the MAC address of this product in the database.

Best regards.