Question

Hi,

 I am having issues with my port forwarding, i have forwarded port 5001 tcp to the ip address of my device but i am still unable to connect, not a clue why any help would be great.

 Regards

 Nigel

Comments

Hi

Unfortunaley this is something I cant do be cause the site is fully functional and I cant afford for it to have any down time, I don't know if it makes any difference but the units are not on the lastest firmware.

I think my best option is to order a new unit to use for testing that way then I can test anything with out disrupting the site.

 Regards

Answer 1

Hi,

Does your router has public IP?

Have you set correct gateway (should be router lan IP) on your device behind router?

Comments

Hi, 

  Please see the attached, all the other port forwading works just not this.

P

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According your screenshot seems you do not have public IP.

- all the other port forwading works just not this.

What you mean? Can you reach router using its wan IP 1.179.31.106?

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no i reach the router on the 178.211.197.130. not  the wan that shows in the router.

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In this way seems you have forward from GSM provider. Check with them, perhaps 5001 port is not opened from operator side.

Or if you can reach router using  178.211.197.130, then change router webUI port to 5001 (System -> Administration -> Access control from 80 to 5001) and check if you can reach router WebUI. Then you will know if port is opened.

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i will give this a try and see what happen's

 Regards

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Hi,

 I changed the HTTP port from 80 to 5001 and now i cant access the router, so like you say it's looks like those ports are not open. how do i go about correcting that the sim card is on O2

 Regards

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If you want to open more ports, contact with your GSM provider.

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O2 are saying there is no restriction on the ports, so i'm at a loss.

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When you selected port 5001 port for WebUI did you removed port forwarding rule with port 5001?

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Hi,

 No It was still left in, would this make any difference?

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Reset router to default setings and then check if port 5001 work for WebUI remote access.

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This is still having problems.

I have port 5001 for WebUI remote access and it is working, even when it is not allowed to.

The rule for port 5801 is not enabled in "Port Forwarding Rules" and it works.

Other rules I have set enable and they dont work.