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I have been trying to connect to Vodafone in the UK using a PAYG SIM unsuccessfully. The client has a Vodafone mast in their burilding so we no there is no problem with coverage.

SIM's from 02 / Virgin Media (who use Vodafone) work fine but Vodafone ones connect but do not pass data and do not allow a speed test - shows a 'failed to connect to server' message.

Have tried all the options as given in the Teltonica list (https://www.teltonika.org/apn-list/) and followed all other ideas from on the Crowd support to no avail.

Any ideas? I've also tried multiple Vodafone SIMS and two different RUTX11's...
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Have updated the firmware as requested, still no joy with the Vodafone SIM, like you say it appears to connect and pass data but not load any websites etc

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Hello,

Have you tried these specific settings:

  • Auto APN: off;
  • APN: custom;
  • Custom APN: pp.vodafone.co.uk;
  • Authentication Type: try with all the options: NONE, PAP and CHAP;
  • Username: wap;
  • Password: wap;

If that does not help, I would like you to send me a troubleshoot file. Please, replicate the issue, then access router's WebUI, go to System -> Administration > Troubleshoot section and download troubleshoot file from there.

 Best regards,

Žygimantas

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Thank you have emailed this to you - the settings change made no difference