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+3 votes
329 views 6 comments
by anonymous
I have setup my RMS VPN Hub as per instructions.  Added a user and device. Everytime I try to add a route (found through scan) I get a timeout message.  I have also tried to add it manually but I get the same thing.  I can ping the device from the router.

Firmware on router is 00.01.14.5, RTU240 Router.

Thanks
by anonymous
Same symptome on our installations. Is there some maintenance ongoing on the backend or VPN hub service side ?
by anonymous
Same problem here, tried create many hubs, reset device, problem still here

1 Answer

0 votes
by anonymous
Hello,

Could you provide your RMS company VPN HuB names?

Best regards,
by anonymous
I just have one hub as it a small network that we are trying to set up.

The company name is #61362 N/A

Thanks
by anonymous
Hello,

It would be helpful if you could provide the screenshots of your configuration steps, which you could send me in a private message. Another thing to check is to try and configure the HUB in incognito window just to rule out the possibility of cached browser.
by anonymous
Hello,

We are experiencing the same issue and would appreciate your assistance.

#59716

Thanks
by anonymous
Hello,

The issue should be resolved now.