Question

Hello
i have to RUT955 Routers with the newest Firmware RUT9_R_00.07.02.6. But i cant backup the config from Router A and restore it on Router. I had the same Error with older Firmwares.
Any Tricks or Help to get it running?
Ralf

Comments

It may be warning not error (I made the mistake not reading thoroughy this message):

BACKUP SECURITY CHECK

Below are the MD5 & SHA256 checksums of the uploaded backup archive. Make sure they match with any of your backup's checksums.
Checksums:
MD5: ce46dc46979d26c8706c5fa85226aac9
SHA256: f5e30d689da1edd4db439a89f2585b09a5d9c06d8b77668502082ea827c47f78

If it doesn't match - proceed at your own risk

After backup the user interface will be redirected to local LAN address from backup configuration

CANCELPROCEED

Answer 1

Hello,

Are you not able to restore backup on the same router the backup has been taken from, or are you not able to restore backup on a different router?

Best regards,

Comments

Could you generate troubleshoot files from both devices to check and attach them by editing your question? 

To generate the files, access router's WebUI, go to System -> Administration > Troubleshoot section and download troubleshoot file from there.

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One router (S_troubleshoot-Teltonika-RUT955.com-2022-08-30.tar.gz) has a strange behavior.
This router can not even load its own config.

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RUT955T03XXX and RUT955003XXX are not identical product codes. Both devices differ in that they have different modem modules and different region support, thus their backups are incompatible.

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Is the Product code visible on the Outside?

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You can find it on the packaging, WebUI in Status -> System or via CLI with command mnf_info -n.