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by anonymous

Hello everyone !

Can somebody please help me with modem issue ?

I upgraded Teltonika RUTX09 to 00.07.02, and after few minutes after properly working, the mobile interface have been dissapeared
 

Tue Aug 31 22:20:59 2021 daemon.info dnsmasq[9385]: using nameserver 195.34.32.118#53

Tue Aug 31 22:20:59 2021 daemon.info dnsmasq[9385]: read /etc/hosts - 4 addresses

Tue Aug 31 22:20:59 2021 daemon.info dnsmasq[9385]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses

Tue Aug 31 22:20:59 2021 daemon.info dnsmasq-dhcp[9385]: read /etc/ethers - 0 addresses

Tue Aug 31 22:21:00 2021 daemon.info procd: - init complete -

Tue Aug 31 22:21:00 2021 daemon.info unhandler[3009]: ICMP packet received from 8.8.8.8

Tue Aug 31 22:21:00 2021 daemon.info unhandler[3009]: Server 8.8.8.8 reached

Tue Aug 31 22:21:00 2021 daemon.info unhandler[3009]: Job done.

Tue Aug 31 22:21:01 2021 user.warn mwan3-hotplug[9677]: hotplug called on mob1s1a1_4 before mwan3 has been set up

Tue Aug 31 22:21:01 2021 daemon.info dfota[7287]: Searching for WAN...

Tue Aug 31 22:21:01 2021 daemon.info dfota[7287]: WAN found on interface: mob1s1a1_4

Tue Aug 31 22:21:01 2021 daemon.info dfota[7287]: Preparing for 3-1 update!

Tue Aug 31 22:21:01 2021 daemon.info dfota[7287]: Searching for the update...

Tue Aug 31 22:21:01 2021 user.notice firewall: Reloading firewall due to ifup of mob1s1a1_4 (wwan0)

Tue Aug 31 22:21:02 2021 daemon.info dnsmasq[9385]: read /etc/hosts - 4 addresses

Tue Aug 31 22:21:02 2021 daemon.info dnsmasq[9385]: read /tmp/hosts/dhcp.cfg01411c - 2 addresses

Tue Aug 31 22:21:02 2021 daemon.info dnsmasq-dhcp[9385]: read /etc/ethers - 0 addresses

Tue Aug 31 22:21:03 2021 kern.info Mobile data connected (internal modem)

Tue Aug 31 22:21:03 2021 kern.info Joined LTE network (internal modem)

Tue Aug 31 22:21:03 2021 kern.info Connected to MTS RUS operator (internal modem)

Tue Aug 31 22:21:03 2021 user.notice firewall: Reloading firewall due to ifupdate of mob1s1a1 (wwan0)

Tue Aug 31 22:21:12 2021 daemon.info unhandler[3009]: Device can't work on this region!

Tue Aug 31 22:21:16 2021 daemon.info dfota[7287]: Connection error to FOTA server!

Tue Aug 31 22:21:16 2021 daemon.info dfota[7287]: No update found!

Tue Aug 31 22:21:17 2021 cron.err crond[10782]: crond (busybox 1.34.1) started, log level 5

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1 (8252): Mobile connection lost!

Tue Aug 31 22:21:17 2021 daemon.notice netifd: Interface 'mob1s1a1' has lost the connection

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1 (10888): Stopping network mob1s1a1

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1 (10888): Stopping network on /dev/cdc-wdm0! Client-id: 20, pdh: -1863083664

Tue Aug 31 22:21:17 2021 cron.err crond[10942]: crond (busybox 1.34.1) started, log level 5

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1 (10888): "No effect"

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1 (10888): Releasing client-id 20 on /dev/cdc-wdm0

Tue Aug 31 22:21:17 2021 daemon.info dfota[7287]: Update script done!

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1 (10888): Command failed: Not found

Tue Aug 31 22:21:17 2021 daemon.info mdcollectd: Retrying firewall rule entry (retry 1)

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1_4 (8262): udhcpc: received SIGTERM

Tue Aug 31 22:21:17 2021 daemon.notice netifd: Interface 'mob1s1a1_4' is now down

Tue Aug 31 22:21:17 2021 daemon.notice netifd: Interface 'mob1s1a1_4' is disabled

Tue Aug 31 22:21:17 2021 daemon.notice netifd: Interface 'mob1s1a1_4' has link connectivity loss

Tue Aug 31 22:21:17 2021 daemon.warn dnsmasq[9385]: no servers found in /tmp/resolv.conf.d/resolv.conf.auto, will retry

Tue Aug 31 22:21:17 2021 daemon.notice netifd: Network device 'wwan0' link is down

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1 (10888): Command failed: Permission denied

Tue Aug 31 22:21:17 2021 daemon.notice netifd: Interface 'mob1s1a1' is now down

Tue Aug 31 22:21:17 2021 daemon.notice netifd: Interface 'mob1s1a1' is setting up now

Tue Aug 31 22:21:17 2021 user.warn mwan3-hotplug[10887]: hotplug called on mob1s1a1 before mwan3 has been set up

Tue Aug 31 22:21:17 2021 daemon.notice netifd: mob1s1a1 (11039): wwan[11039] Using wwan usb device on bus 3-1

Tue Aug 31 22:21:18 2021 daemon.notice netifd: mob1s1a1 (11039): wwan[11039] Using proto:qmi_wwan device:/dev/cdc-wdm0 iface:wwan0 desc:Quectel EG06

Tue Aug 31 22:21:18 2021 user.notice root: Looking /tmp/mobileon_3-1 flag

Tue Aug 31 22:21:18 2021 user.notice root: Modem is ready!

(Also it is pointed here EXAMPLE_1 and here EXAMPLE_2)

1 Answer

0 votes
by anonymous

Hello,

The logs clearly state the following:

Tue Aug 31 22:21:12 2021 daemon.info unhandler[3009]: Device can't work on this region!

Best regards,

by anonymous
Hello,

And can you please explain me the proccess, how the device understands it is impossible to work on this region ? Is it depends on Operator's name or what ?