FOR TIPS, gUIDES & TUTORIALS

subscribe to our Youtube

GO TO YOUTUBE

14455 questions

17168 answers

28195 comments

0 members

We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
0 votes
122 views 0 comments
by anonymous
I've had my RUTX12 for just over 2 years now and it's finally given up the ghost, it started with regular restarts last year which never got resolved and finally it won't turn on past the power LED lighting up. Any advice? Can I RMA?

1 Answer

0 votes
by anonymous

Hi,

Thanks for contacting the Teltonika support forum. Please find our response below:

Have you tried to upgrade the device's firmware via the bootloader procedure? if not, please follow the below link for the bootloader procedure:
https://wiki.teltonika-networks.com/view/RUTX12_Device_Recovery_Options#Bootloader_menu

Related to RMA, please contact your distributor or sales manager for more information. Make sure that the device has a valid warranty.


Regards,
Raman