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We are migrating to our new platform at https://community.teltonika.lt. Moving forward, you can continue discussions on this new platform. This current platform will be temporarily maintained for reference purposes.
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by anonymous
I've had my RUTX12 for just over 2 years now and it's finally given up the ghost, it started with regular restarts last year which never got resolved and finally it won't turn on past the power LED lighting up. Any advice? Can I RMA?

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by anonymous

Hi,

Thanks for contacting the Teltonika support forum. Please find our response below:

Have you tried to upgrade the device's firmware via the bootloader procedure? if not, please follow the below link for the bootloader procedure:
https://wiki.teltonika-networks.com/view/RUTX12_Device_Recovery_Options#Bootloader_menu

Related to RMA, please contact your distributor or sales manager for more information. Make sure that the device has a valid warranty.


Regards,
Raman