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Hello,

I have an RUTX11 and it's connected to RMS just fine. I can see the charts on the website with temperature and so on.
But when I go in the mobile App I don't have access to the charts data.

On iOS I have the charts tab but the charts are all empty and selecting any date range doesn't do anything.
I got the App also installed on an S22 (Android) and there I don't even have the charts tab. Just Information, Location and Port Scan.

Where can I enable the charts to display in the App? I don't want to log into the RMS website everytime to view my graphs.

regards

1 Answer

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Hello,

Thank you for contacting Teltonika Networks crowd support.

Apologies for late reply.

Clarify what exactly is not working. Also check the monitoring interval.

Kind regards,

Shadrack.

 

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In the iOS App I have the "Charts" tab to view temperature, data usage and so on but there is no data to be shown.

On the Android App I don't even have the charts tab just "Information", "Location" and "Port Scan".

On the webinterface (if I log into RMS using a browser) the charts are visable, have data and are updating fine (updates every 5 Min.)

Any idea why the charts are not working on the app (Andoird/iOS) but are working just fine in the browser?