Question

After a restart, the RUT240 no longer let me enter the configuration page, I can only enter the username and password, then a white window appears.

I performed the reset procedure, I also tried to update the firmware with the latest version and also the legacy version but I always get the same result. Wifi has renamed itself to UNKNOW_0000.

I was only able to log in via SSH but I don't know what needs to be done to get it working again.

Answer 1

Hello,

What firmware version did you have installed, when the issue happened?

Do you remember, what did you do, before device restart?

Could you send your device's serial number in a private message?

We would need to arrange a remote via AnyDesk to restore router's data.

Best regards,